GPDR

GDPR Compliance

At Sofia Messara, we are committed to protecting your personal data and complying fully with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable French data laws.

This page explains how we handle data, your rights, and the third-party services we use to operate our business.

1. Data Controller

Business Status: Sole Trader / Auto-Entrepreneur
Registered In: France
Operates: Globally

Data Controller:
Sofia Messara
Email: contact@sofiamessara.com
Address: 14 rue de Rixheim 68100 Mulhouse, France

2. What Data We Collect

Depending on how you interact with us, we may collect:

  • Name

  • Email address

  • Contact details

  • Payment information (processed securely by third-party processors)

  • Form responses

  • Website analytics data

  • Cookies and usage data

We do not sell or trade your data.

3. Legal Basis for Processing

We process data under:

  • Consent (e.g., newsletter sign-ups, Typeform submissions)

  • Contract (e.g., coaching purchases, programme enrolments)

  • Legitimate interest (e.g., website analytics, business operations)

  • Legal obligation (e.g., tax and accounting)

4. Third-Party Services We Use

We work with trusted third-party providers who process data on our behalf.
Below are the tools we use and their respective privacy/GDPR documentation.

4.1 Website & Hosting Services

Squarespace

Used for website hosting, analytics, forms, and commerce.
Privacy Policy: https://www.squarespace.com/privacy
GDPR Information: https://www.squarespace.com/gdpr
Data Processing Addendum: https://www.squarespace.com/dpa

4.2 Data Storage & Cloud Services

Google Workspace (Email, Drive, Analytics)

Privacy Policy: https://policies.google.com/privacy
GDPR Compliance: https://privacy.google.com/businesses/gdpr/

Microsoft Cloud / OneDrive / Outlook

Privacy Policy: https://privacy.microsoft.com/privacy
GDPR Compliance: https://www.microsoft.com/trust-center/privacy/gdpr

4.3 Form Tools

Google Forms

Used for client intake and questionnaires.
Privacy Policy: https://policies.google.com/privacy
GDPR Compliance: https://privacy.google.com/businesses/gdpr/

Typeform

Used to collect responses, feedback, and application data.
Privacy Policy: https://admin.typeform.com/to/dwk6gt
GDPR Compliance: https://www.typeform.com/help/a/what-has-typeform-done-to-comply-with-gdpr-360029581691/

4.4 Payments

Stripe

Privacy Policy: https://stripe.com/privacy
GDPR Compliance: https://stripe.com/guides/general-data-protection-regulation

PayPal

Privacy Policy: https://www.paypal.com/webapps/mpp/ua/privacy-full
GDPR Compliance: https://www.paypal.com/webapps/mpp/gdpr-readiness

4.5 Marketing & Analytics

Google Analytics

Used only with anonymised IP tracking where applicable.
Privacy Policy: https://policies.google.com/privacy
GDPR Compliance: https://support.google.com/analytics/answer/6004245

Meta Pixel (Facebook/Instagram)

Used for analytics and targeted advertising.
Privacy Policy: https://www.facebook.com/privacy/policy
GDPR: https://www.facebook.com/business/gdpr

LinkedIn Insight Tag

Privacy Policy: https://www.linkedin.com/legal/privacy-policy
GDPR: https://www.linkedin.com/help/linkedin/answer/a1343197

4.6 Creative Tools

Adobe

(used for design, PDF creation and document handling)
Privacy Policy: https://www.adobe.com/privacy/policy.html
GDPR: https://www.adobe.com/privacy/eudataprivacy.html

5. Data Retention

We retain your data only for as long as necessary:

  • Client records: up to 7 years (legal requirement)

  • Newsletter and marketing data: until you unsubscribe

  • Analytics: according to tool retention settings

6. Your Rights

Under GDPR, you have the right to:

  • Access your data

  • Request correction

  • Request deletion (“right to be forgotten”)

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact us at: [insert email]

7. Cookies

Our site may use cookies for:

  • Performance

  • Analytics

  • Functionality

  • Advertising

You can manage or disable cookies through your browser settings.

8. International Transfers

Some third-party providers store data outside the EU.
We only work with companies that provide GDPR-compliant safeguards, such as:

  • Adequacy decisions

  • Standard Contractual Clauses (SCCs)

9. Security Measures

We use:

  • SSL encryption

  • Secure servers

  • Password-protected systems

  • Limited access controls

  • Cloud security protections

  • Regular updates and monitoring

10. Children

We do not knowingly collect data from individuals under 16 years old.

11. Updates

This GDPR page may be updated.
All changes will appear here.

VERSION FRANÇAISE RGPD

Chez Sofia Messara nous nous engageons à protéger vos données personnelles et à respecter le Règlement Général sur la Protection des Données (RGPD – UE 2016/679) ainsi que la législation française applicable.

1. Responsable du traitement

Statut de l’entreprise : Auto-entrepreneur
Pays d’enregistrement : France
Portée : Internationale

Responsable du traitement :
Sofia Messara
Email : contact@sofiamessara.com
Adresse : 14 rue de Rixheim 68100 Mulhouse, France

2. Données collectées

Nous pouvons collecter :

  • Nom et prénom

  • Adresse email

  • Coordonnées

  • Informations de paiement (gérées par des tiers sécurisés)

  • Réponses aux formulaires

  • Données d’utilisation du site

  • Cookies et données analytiques

Nous ne vendons jamais vos données.

3. Bases légales

Nous traitons vos données selon :

  • Le consentement

  • L’exécution d’un contrat

  • L’intérêt légitime

  • L’obligation légale

4. Prestataires tiers utilisés

Tous nos prestataires sont choisis pour leur conformité au RGPD.

4.1 Site & hébergement

Squarespace

Politique de confidentialité : https://www.squarespace.com/privacy
RGPD : https://www.squarespace.com/gdpr
DPA : https://www.squarespace.com/dpa

4.2 Stockage & services cloud

Google Workspace (Mail, Drive, Analytics)

Politique : https://policies.google.com/privacy
RGPD : https://privacy.google.com/businesses/gdpr/

Microsoft Cloud / OneDrive / Outlook

Politique : https://privacy.microsoft.com/privacy
RGPD : https://www.microsoft.com/trust-center/privacy/gdpr

4.3 Outils de formulaires

Google Forms

Politique : https://policies.google.com/privacy
RGPD : https://privacy.google.com/businesses/gdpr

Typeform

Politique : https://admin.typeform.com/to/dwk6gt
RGPD : https://www.typeform.com/help/a/what-has-typeform-done-to-comply-with-gdpr-360029581691/

4.4 Paiements

Stripe

Politique : https://stripe.com/privacy
RGPD : https://stripe.com/guides/general-data-protection-regulation

PayPal

Politique : https://www.paypal.com/webapps/mpp/ua/privacy-full
RGPD : https://www.paypal.com/webapps/mpp/gdpr-readiness

4.5 Marketing & analyse

Google Analytics

Politique : https://policies.google.com/privacy
RGPD : https://support.google.com/analytics/answer/6004245

Meta Pixel (Facebook/Instagram)

Politique : https://www.facebook.com/privacy/policy
RGPD : https://www.facebook.com/business/gdpr

LinkedIn Insight Tag

Politique : https://www.linkedin.com/legal/privacy-policy
RGPD : https://www.linkedin.com/help/linkedin/answer/a1343197

4.6 Outils créatifs

Adobe

Politique : https://www.adobe.com/privacy/policy.html
RGPD : https://www.adobe.com/privacy/eudataprivacy.html

5. Durée de conservation

  • Dossiers clients : jusqu’à 7 ans

  • Marketing : jusqu’à désinscription

  • Analytics : selon les paramètres des services

6. Vos droits

Vous pouvez demander :

  • L’accès

  • La rectification

  • La suppression

  • La limitation

  • La portabilité

  • Le retrait de consentement

Contact : contact@sofiamessara.com

7. Cookies

Notre site utilise des cookies pour :

  • La performance

  • Les analyses

  • Les fonctionnalités

  • La publicité

Vous pouvez les désactiver via les paramètres de votre navigateur.

8. Transferts internationaux

Certains prestataires stockent des données hors UE.
Nous utilisons uniquement des services offrant des clauses conformes au RGPD.

9. Sécurité

Nous utilisons :

  • SSL

  • Stockage sécurisé

  • Mots de passe protégés

  • Accès restreint

  • Solutions cloud sécurisées

10. Enfants

Nous ne collectons pas de données d’enfants de moins de 16 ans.

11. Mise à jour

Cette page peut être modifiée.
Les mises à jour seront publiées ici.